PASO 5. HOW TO MAKE A RETURN

The customer wants to return some of the products he bought, so, we will make a return. It's very simple:

When searching for a ticket number, all the information about the sale appears:

• The invoice number

• The ticket number

• The employee who made that sale

• The payment method in which the customer made that purchase

• The customer

• The date on which the customer made that purchase

• The number of days that have passed since the day the customer made that purchase

The screen "is divided" into 3 areas:

1. LEFT: Purchase ticket

2. RIGHT: Return ticket

3. BOTTOM: Make the return and print the return ticket

TO MAKE A RETURN:

• On the purchase ticket: Click on the products to be returned

• They are added to the return ticket

• Select the number of units to return

• Mark if you want to return them to inventory (or stock)

• Show the money to be returned

• Select the payment method to make the return (cash, card, ...)

• You can write a comment: for example the reason for the return, etc.

• Finally click on the button Return and print the return ticket

• In the "Cash" a new movement of withdrawal of money is noted for this return

You can see this return at:

• the returns report

• the Billing report

• the Result report

• the option View > Cash