Website: Gespet's main website (gespet.com) as well as all subdomains.

User, Client, You or Contracting Person: Any natural or legal person who contracts or accesses or uses the Software, accesses the User support center, the social networks and the Website even if you do not make any purchase, and that you use, access, or dispose of the Contents provided therein.

Contents: Any information, text, link, software, material, documentation, etc., whose provision and access occurs only online through the Website and by browsing it

Gespet, Services, The platform or "The software": The apps or software service offered on this website and accessible through gespetsoftware.com.

2.1. User and conditions of use of the website

The use of the website supposes the full acceptance by the User of all the General Conditions of Use in force at each moment in which the User accesses it, so if he does not agree with the content You must refrain from using the website.

The User undertakes not to use the website or its services and contents in a manner contrary to the provisions of current applicable legislation. Gespet reserves the right to withdraw access to the website, without prior notice, to any User who contravenes the provisions of this legal notice.

Gespet reserves the right to modify these General Conditions of Use at any time, as well as any other general or particular conditions, regulations of use or notices that may be applicable. Likewise, it reserves the right to modify at any time the presentation, configuration and location of the website, as well as the contents and the conditions required to use them.

The User acknowledges and accepts that the access and use of the website and the contents included in it, takes place freely and consciously, under the exclusive responsibility of the User. The User undertakes to make appropriate and lawful use of the website and its contents, in accordance with applicable legislation, these General Conditions of Use, morality and generally accepted good customs and public order.

2.2. Industrial and intellectual property

The User acknowledges and accepts that all industrial and intellectual property rights over the contents and any other elements inserted in the website belong to Gespet, except for those specifically indicated that they are not.< br />
Gespet is the owner of the elements that make up the graphic design of its website, the menus, navigation buttons, the HTML code, the texts, images, textures, graphics and any other content of the website or, in any case, has the corresponding authorization for the use of said elements.

The content of Gespet may not be reproduced in whole or in part, nor transmitted, nor recorded by any information retrieval system, in any form or by any means, unless prior authorization is obtained, in writing, from the aforementioned Entity.

Likewise, it is prohibited to suppress, elude or manipulate the "copyright" and other data identifying the rights of Gespet, as well as the technical protection devices, or any information mechanism that the contents may contain.

2.3. Disclaimer

Neither Gespet nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website and Gespet Blog may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). All responsibility lies with the authors or owners.

The User must be 18 years or older to use this Service and provide his/her legal full name, a valid email address, and any other information requested in order to complete the signup process.

The purchase process is very simple:

• 1. See prices and buy the software

• In the Buy option, the user can consult the prices before buying.

• 2. Select the software and the payment method chosen

• The user selects the software they want to buy and the final price appears on the screen. There are two payment methods:

  • Annual payment: Make a single payment and use the software for the following 365 days

  • Monthly payment: Creating a monthly subscription to use the software for one month, renewable for the following months.

• 3. Discounts

• In the case of annual payment, a discount will be applied to the price. It is not necessary to use codes, coupons or the like. The discount is applied automatically and is displayed on the screen, before making the payment.
  
  When selecting several softwares, an additional discount can be applied for joint purchase and will be displayed on the screen, before making the payment.

• 4. Data to create the Client account

• A form appears for the user to write their basic data. These are the only data that Gespet stores from the client for the creation/configuration of their account and to be able to establish contact with the client: Country, name of the business, name of the contact person, main and alternative emails and acceptance of the legal/property conditions. communication.

• 5. Make the payment

• By clicking on the Pay option, you will be redirected to the to the payment option offered by the payment provider where you can choose the payment method. We offer multiple payment options: Credit Card, ApplePay, Google Pay, Link, Bancontact, EPS, Giropay, iDEAL. (subject to geographic availability).
  
  When this period is close to ending, we will notify you. If you want to continue using the software (renew it) you don't have to do anything as it will be renewed automatically. In case you don't want to renew it, you can cancel it.
  
  In the case of monthly contracting, the client will be able to create independent monthly subscriptions or by combining various software in a single subscription. A monthly subscription will be created that will be automatically renewed each month and there is no commitment of permanence. If, for example, after 3 months of use, the customer can cancel the subscription and the charges for the following months will not be made.

• 6. The user can start using the software

• Gespet creates/configures the account and sends an informative email to the client with the information and access data. The email includes a complete help area in digital format with guides and manuals, additional information of interest about the contracted software (tips, configuration recommendations,...), security recommendations and much more.
  All guides are available in digital format, in Spanish and English. Additionally, they include an automatic translation tool, to be able to be translated into other languages.
  
  With this information, the client will be able to start working with the software immediately, without waiting.

• Additional Information

• Gespet does not deal with your bank details, everything is done through the secure payment provider gateway. Gespet does not store any type of information about the payment methods, only the contracting modality and the start/end date of the contracting period.
  
  At any time, the client can request the invoice by providing the necessary data to Gespet, even if the invoiced period is prior to the date of request. The invoice cannot be issued with a past date.
  
  Gespet does not store the client's billing/tax information unless the client does so expressly request it; In this case, Gespet will store the tax information provided by the client to issue the invoice when a payment is made.

Gespet does not warrant that the service will meet your specific requirements, the service will be uninterrupted, timely, secure, or error-free, the results that may be obtained from the use of the service will be accurate or reliable, (d) the quality of any services, information, or other material purchased or obtained by you through the service will meet your expectations, and any errors in the Service will be corrected.

The failure of Gespet to exercise or enforce any right or provision of the Terms and Conditions shall not constitute a waiver of such right or provision. The Terms and Conditions constitute the entire agreement between you and Gespet and govern your use of the Service, superseding any prior agreements between you and Gespet.

Gespet software is a SAAS service (Software as a Service). The software service is a Cloud Computing service in the public cloud.

What is a public cloud?: The services are hosted on the servers of the provider or third parties. The cloud infrastructure is shared by several independent clients, ensuring independence between the environments of these clients.

The request/contracting and activation of any of the rental services of this tool and its options presupposes that the User has read and accepted these conditions.
The service implies hosting on a server owned or leased by Gespet, as well as the connectivity of said server with the contracted traffic during the stipulated time.

Current server location: Newark, NJ (U.S.)

Gespet reserves the right to modify the physical location of its facilities and/or the server at any time, prior notification to the user. The client will access the Service remotely using a Web browser in recent versions, detailed in the "Web Browsers" section.
By purchasing the software, the User expressly declares that he/she is accepting this Software Use Agreement and the Privacy Policy detailed herein in all its parts.

4.1. Gespet Software License Agreement

IMPORTANT: Please read the terms and conditions of this agreement carefully before using the software. Gespet grants you the software license as an individual, company or legal entity that will use the software only if you accept all the terms of this license agreement. This agreement constitutes a legal and enforceable contract between the User and Gespet. By clicking the "buy" button, you electronically indicate your consent and acceptance of the terms and conditions of this agreement. If you do not agree with these terms and conditions, do not purchase the software license and contact us if you need any additional clarification.

When using this service, you must:

• Comply with the law
• Abide by the codes of conduct or other notices that we provide you.
• Notify us immediately if you become aware of a security problem related to the service.

4.2. Copyright

The service that you are going to use, including the text, music, images, photos, animations, animated images, videos or any other digitized file, are the property of Gespet or their corresponding authors.
This legal figure is protected nationally and internationally by international laws and conventions. With this license agreement we guarantee your right to use this service.
The program and documentation included with this license (the "Software") is the property of Gespet or its licensors and is protected by Intellectual Property laws. Although Gespet continues to be the owner of the Software, the User will acquire certain rights to use it once they accept the license agreement.

4.3. Contents and Information

Gespet will not be responsible in any case for the data hosted in the Software by the User, whether the contents are owned by the User or by third parties.
The User is solely responsible for the content, use and publication of the information and communications transmitted through the contracted services.

When the use of usernames and access passwords is necessary for the use of all or any of the services, the User is responsible for their confidential treatment, for their exclusive use by the User and will avoid fraudulent use of the same. by third parties as a result of the lack of diligence or confidentiality in the custody of the same by the User.

The services contracted with Gespet must be used exclusively for lawful purposes. The use of any of the contracted services to carry out activities contrary to the Law is strictly prohibited.

Among others, the User must not:

• Use the service to send or disseminate false, defamatory, harmful, illicit information or information that violates human dignity or that breaches or violates obligations of confidentiality, privacy, protection of personal data, trade secrets , industrial or intellectual property rights of third parties, rights of consumers and Users or any other right.
• Copy the written documentation that accompanies the Software.
• Use the service to carry out actions that constitute a violation or breach of the rights of any person or the violation or breach of any type of legal duty or obligation, whether contractually or in any way.
• Grant licenses to use, rent or lease any part of the Software, or any of its copies; reverse engineer, decompile, disassemble, modify, translate, make any attempt to discover the source code of the Software, or create derivative products thereof. If the User needs any type of additional information, they should go to the Gespet support center, where it will be provided.
• Use the service to take actions that contravene the instructions that Gespet has provided to the client in relation to the use, installation and/or maintenance of the service.
• Use the service as part of a facility management, timeshare, service provider, or service bureau agreement.
• Using the service to collect or disclose information about other people, including email addresses, without their consent.
• Use the service to send or introduce viruses, Trojans, worms or any other hostile, harmful or harmful computer program, perform SPAM, hacking, bombing or any other actions that are or may be harmful to the service or network of Gespet or its connectivity providers, Gespet customers or third parties.
• Use the service for anything that infringes someone else's rights to trademarks or domain names or in any way not authorized in this agreement.

The User may always use the Software exclusively for individual use. However, any violation of the provisions of the preceding clauses will empower Gespet to terminate the validity of this license and withdraw access to the User, without prejudice to the criminal and civil actions that may result.

4.4. Spam and sending emails

The User may not send SPAM, unsolicited advertising or mass mail as SPAM, through any services contracted with Gespet or through other electronic or similar messaging services through which Web pages, websites or domains of the User or of the User's clients hosted in the contracted services are advertised. In any case, the User is considered responsible.

In the event of a breach of this clause, we will notify the User at the email indicated when requesting/contracting the service so that the incident can be resolved within a maximum period of 24 hours.

In the event of repeated violations of this clause or in the event that Gespet determines that a deliberate and not fortuitous action of SPAM, unsolicited advertising, sending mass mail as SPAM or similar has been carried out, Gespet reserves the right to immediate deactivation of the service, prior notice to the User and to claim the pertinent damages.

Gespet also reserves the right to temporarily deactivate or suspend the User's service in the event that SPAM or mass mail caused by or towards the User harms the integrity or performance of the Gespet network or its providers.
When purchasing the software, the user will have a limit of sending 100 emails per month.

For sending emails from the software, since the User does not configure his own mail server, Gespet's mail server will be used.
Gespet guarantees the delivery of 100% of the emails sent from the software, but cannot guarantee the receipt of all of them (non-existent or incorrect email address, the recipient's mailbox is full, the email has been marked as Spam or any other cause beyond Gespet).

By sending emails from the software, the User authorizes Gespet to send said emails on his behalf. Gespet will not treat or contact in any case with the User's clients/contacts, it will exclusively be in charge of sending the emails that the User has requested to send from the software (such as sending invoices, confirmation or cancellation of reservations and confirmation of online reservations among others)

In the case of using the sending of emails from the software, it is recommended that the User add the address gespet[at]gsp.gespetsoftware.com to his contact book, to ensure that he receives correctly in your inbox, the copy of the confirmations sent from the software.
Said email address will be used exclusively for sending emails, not accepting the receipt of emails or responses from the contacts to whom the email has been sent.

4.5. Technical support

The User is solely responsible for administering and managing the contracted services. If the User requests Gespet the development of new services or functionalities that must be carried out in the client's software by Gespet, it will be budgeted and invoiced independently, and Gespet may reserve the right not to carry out the requested operations if it considers that it can interfere with the security and/or proper functioning of the Gespet infrastructure or for any other reason.

If necessary, the client must provide information, cooperation, and sufficient access to allow Gespet to fulfill its diagnostic commitments on presumed non-conformities, help with the Software and/or User support.

Gespet cannot solve a problem reported by the User if the User does not provide all the information necessary for the correct resolution of the incident, such as, for example, information on the operating system and web browser used by the User, screenshots where explain the error or incident, PDF documents, XLS file or any other type of information that Gespet may need and ask the User to be able to review, reproduce and, therefore, solve the error or incident.

Gespet will try to reproduce the problems and/or errors reported by the User. If Gespet requires the User's help to reproduce and/or analyze the error or problem, the User must cooperate with Gespet for that purpose. If the User does not respond to the tickets and/or messages from Gespet, does not carry out the actions that Gespet indicates to reproduce, check or solve the problem and/or error, or does not collaborate by sending the information that Gespet requests, Gespet will consider that the error or problem has already been solved by not receiving a response from the User and, therefore, the ticket related to said incident will be closed in the support center.

In such case, the User may not make any type of claim for losses, damages or harm to Gespet, alleging problems in the Software or denial of support since the User has failed to comply with their cooperation obligations described above.

All after-sales service will be processed exclusively through the support center to obtain the speed of processing and necessary registration. However, Gespet also makes available to the User an email address gespetsoftware[at]gmail.com that the User may use if they are unable to do so through the support center.

In no case and under no circumstances, messages, notices, alerts or any other notifications received by the social networks that Gespet uses, such as Facebook, Twitter, Instagram, YouTube, Pinterest or the blog, will not be considered as legal requests for help with the Software and/or support to the User, and therefore Gespet is not obliged to offer help by these means, the support center being the exclusive way to request help with the Software and/or support to the User.

For security reasons, it is not recommended to use obsolete versions of operating systems and/or web browsers. Therefore, it is not possible to provide support to users who deliberately decide to use obsolete versions of the operating system and/or the web browser on their computers. Obsolete versions are understood as those that the manufacturer/owner has stopped maintaining and for which they no longer offer technical support or security updates.

Gespet will carry out the Corrective Maintenance of the software and/or the servers in which the Software is hosted, to keep it in working order, properly insured and include improvements and novelties, without the need to notify the User in advance. However, Gespet will try, whenever possible, to keep the User informed about the maintenance processes.

Occasionally updates to the solution may require a hardware upgrade for better performance or security, in these circumstances the customer should assess the need to purchase additional equipment.

They are excluded from maintenance/support:

• Provide Corrective Maintenance Services for problems caused by Software not supplied by Gespet, or Gespet Software that has been manipulated or modified by personnel not authorized by Gespet.
• Provide Corrective Maintenance Services to problems caused by incorrect use of the solution or by errors in its operation.
• Queries whose answer is explicitly found in the service/software manuals or in the website.
• The insertion in the website/CRM/Facebook/etc. of online reservation/appointment forms or any other issue related to the website/CRM/Facebook/etc. of the User.
• The installation of new Software, Operating System and the installation of updates, new versions, or the reconstruction of the Software even if it has been caused by a hardware failure.
• Gespet will not be responsible for failures caused by the installation of new versions of third-party Software, if they have not previously been accepted by Gespet
• Provide support services or help on the Hardware that the User is using: mobile devices, tablets, computers, code readers, cash drawers or points of sale, scanners, cameras, printers of any kind, among others.
• Provide support services or help on the User's graphic material and/or supplies such as logos, images, label printing, card printing, diploma printing and image printing, among others.< /li>
• The solution of errors and/or problems of access, performance or functionality of the software if the User is using to access an operating system and/or a web browser that is obsolete or discouraged by Gespet (Not included in the Web Browsers or Browser section).

4.6. Cancellation of the service. Retention periods (expiration and data)

In the annual contracting/renewal, the duration of the service is 365 (three hundred sixty-five) days from the moment of purchase/expiration date before and in the monthly contracting it is 30 (thirty ) days automatically extendable through a subscription created by the User.

The User can cancel the software at any time, notifying Gespet and will not have the right to claim money back or any type of financial compensation corresponding to the period of time contracted but not yet consumed due to their decision to terminate the contracted service prematurely and after which, All data stored in the software will be deleted.

The cancellation of the service will be effective, when Gespet sends the client notification that has processed the cancellation. Gespet will also send additional information to the cancellation and deleted from the data, so that the client has this information.

In the event of cancellation due to omission of non-payment notices, due to improper use, or due to non-renewal, Gespet will effectively delete the account and all the data stored in the software within a period of 30 (thirty) days after the expiration date.

In the event that the User renews the service during that period of 30 (thirty) days, Gespet will reactivate their account, so it will keep the data and information stored. In the event that the aforementioned period has already passed, if the User contracts the software again, Gespet will create a new account (without the data previously stored in his previous account/software).

If the contract period has expired, the User will not be able to access the software to work or to carry out any type of query or operation.

Gespet reserves the right to deny or interrupt the services contracted by the User if the User incurs in defaults or any conduct or activity that Gespet considers violates any of the terms, rules and conditions set forth prior communication in writing or by telematic means and without prejudice to the power of Gespet to terminate the service contract in the event of non-compliance by the User with these conditions, without this exempting the User from paying the amounts owed at the time of the suspension, interruption and/or cancellation of the services. services provided.

In the event that Gespet cancels or suspends the contracted service without the client having violated any of these conditions, Gespet will reimburse the client for the amounts paid corresponding to the proportional part of the period not consumed.

In any case, Gespet is not responsible for the consequences that may result from the temporary or permanent deactivation or suspension of the services provided.

The User can extract information from the software (printing it and exporting it from the Data Management option) and work with it in the way that he considers. But in no case, Gespet will provide the User with additional files or database; It will be the User himself, who, if he wishes, downloads the information from the previously mentioned option.

Once the payment is made, it is not possible to modify the payment method used or the type of contract chosen (annual-monthly). Once the contracted period has ended or when the next renewal date approaches, the User may change the payment method if desired, requesting the cancellation of the current subscription and creating a new subscription.

If there were an exceptional case in which the User canceled the contract and the amount was refunded, the amount of the contracted service would be refunded, except for the commission charged by the payment provider and prorating the time consumed by the service. Gespet will inform the User in each case of the amount of the commission charged by the payment provider, since it is a variable amount depending on the amount and the country of the payment method used.

4.7. Payments

The User can see the prices before buying and in any other moment on our website.

Prices of all Services, including but not limited to monthly subscription plan, are subject to change upon 30 days notice from us.

Prices are expressed in American Dollars (USD$). Through a converter, the user will be able to see the approximate conversion of the price in other currencies.

The payment of the service and the invoice are made in American Dollars (USD$). The Payment Provider will offer the user the possibility of making the payment in their own currency, applying the most up-to-date exchange rate.

The service invoice will also be issued in US dollars (USD$).
You understand that the technical processing and transmission of the Service, including your Content, may be transferred unencrypted and involve transmissions over various networks; and changes to conform and adapt to the technical requirements of connecting networks or devices.

All payments are made through payment provider's secure payment gateway. Gespet is responsible for the full refund of the amount (including bank fees and commissions), in the event that any error has been made by Gespet when making a payment.

In case there is any problem or incident with payments, we will study and try to resolve any error or problem with payment provider that is notified to us by the User. Gespet will respond to the allegations of said case and will try to solve it without the need to submit the case to payment provider for resolution.

During the entire time that a case is open, the User is using the software without having paid the corresponding money, so he is in a situation of non-payment. During the time that a case with payment provider remains open and pending resolution, the account will be suspended until the situation with the User and payment provider is clearly resolved.

2 attempts are made for each subscription renewal. If after making the second attempt, the collection is not possible, the subscription is canceled and the software is no longer active. In the event that repeated non-payments imply the cancellation of the subscription multiple times, the software will no longer be active after the first failed renewal attempt.

4.8. Responsibility

Gespet undertakes to put all the means at its disposal to provide the contracted Services with due diligence.

Affected Client: A client affected by unavailability of service will be considered to be one who detects said unavailability and communicates it to Gespet in writing to the email address gespetsoftware[at]gmail.com or through the support center and technical assistance and obtain a ticket number for said incident.

An internet connection is required to use the software. Gespet does not assume any guarantee for the state of the devices, applications or internet connection that the User uses to access the Software. This condition applies especially to damages for lost profits, lost or damaged digital files, or other business or economic damages.

Gespet cannot assume a guarantee under any circumstance:

• Third party claims against the client for losses, damages or harm.
• Loss of records, databases or customer information or damage to any of them.
• Indirect economic damages or losses, lost profits or incidental or potential damages, even when Gespet has been informed of that responsibility. Gespet does not guarantee the uninterrupted or error-free operation of a program.
• In no case will Gespet be liable to the other party for lost profits or profits not obtained as a result of its culpable action or omission or that of a third party, as long as such damages are not the consequence of an intentional breach or through gross negligence of the obligations assumed in this contract and without prejudice to the possible concurrence of fault of each party.

Gespet provides all the detailed information on features and functionalities to the User, as well as a fully operational and fully functional version so that he can evaluate the service by accessing it from all his devices (without the need to download or install anything ) for an unlimited time before contracting it, therefore it does not commit to the refund (or withdrawal) of the money once the service has been contracted, if it does not meet the User's expectations.

Gespet is not responsible for the quality, performance or suitability for particular purposes of said software, nor will it be responsible for direct or indirect damages from the use or impossibility of using it or its documentation, making safety recommendations and advising that they be made periodically. password changes.

To the maximum extent permitted by applicable law and regardless of the fact that any solution established herein does not meet its basic objectives, in no case will Gespet or its licensors be liable for any special, indirect, or similar damage or its consequences, including loss of benefits or data due to the use or inability to use the software.
The User will not assign this license, nor the rights conferred by virtue of it, nor delegate its obligations, nor will it sell this software.

It's the sole responsibility of the User:<

• The content, use and publication of the information and communications transmitted through the services contracted and offered by Gespet.
• The violation or breach by you of any rule that is applicable in relation to the use of Gespet, including, among others, the provisions and self-regulatory codes regarding data protection, protection of consumers and Users, industrial or intellectual property rights, harmful and illegal content on the Internet or unfair competition, in force at all times.
• When the use of User names and access passwords is necessary for the use of all or any of the Services, the User is responsible for the confidential treatment and their exclusive use of the same. Any fraudulent use of usernames and/or passwords by third parties as a result of the lack of duty of care in custody will be the sole responsibility of the User.
• The User is responsible before Gespet and undertakes to indemnify it for all damages, interest and claims in which the latter could be affected by a lawsuit or claim from a third party, filed as a result of an infringement by the User of the obligations arising from this contract and in general, given the condition of Gespet's intermediary, of any other that is not a direct consequence of a breach by Gespet of its legal or contractual commitments.

Gespet undertakes to make its best efforts, in the exercise of its functions, to ensure the proper functioning of the Gespet Services but will not be responsible for circumstances or events that are beyond its control, such as fortuitous event or force majeure. Will be considered as cases of force majeure or fortuitous event, without limitation, the delay, failure, suspension or interruption of the Services as a result of energy restrictions, telecommunications or Internet network blockade, actions or omissions of third parties. , telecommunications operators or service, supply or transport companies or any other causes or circumstances independent of Gespet's will that prevent the normal execution of this contract.

Gespet cannot in any way be held responsible for failures in the service as a result of crashes in the User's system (Operating System, Browser and/or Internet connection) derived from excessive or inappropriate use of its resources or of the resources assigned to the User. itself, external or third-party attacks or failures of third-party software.

In any case, and if negligent action on the part of Gespet is proven, Gespet's liability is limited to that of the online Software service, to the return of the amounts paid corresponding to the proportional part of the period not consumed.

4.9. Modifications and nullity

Gespet reserves the right to modify these conditions under the ASP regime (software service provider) at any time in order to adapt them to the legislation in force at any time, to the evolution of the technology, avoid illicit or fraudulent uses of the Service, offer quality products and services and adapt them to the technical obligations contracted with third parties and that are essential for the provision of the contracted services. The new conditions will be understood as fully valid between the parties and replacing the previous ones if the User continues to use the contracted service or does not express his opposition to them by means of a written notification sent to Gespet within 15 days from the date of publication of the new conditions on the website.

Gespet also reserves the right to modify, in any way (include new functions, remove obsolete functions or modify any of the present functions), the characteristics of the software, always in development and for the benefit of the service itself. Gespet will carry out these modifications whenever they represent a benefit not only for the development of new technologies, but also for the operation of the company and the services offered.

4.10. Updates

Gespet reserves the right to make the updates it deems appropriate for the continuous improvement of the Software, as well as to incorporate new software and features.
Gespet will include these updates in the software without this entailing an additional cost for the User, even if this implies new supported languages, improvements or new features.

Gespet reserves the right to remove functionalities from the software in the event that it determines that this is necessary for the proper functioning of other functions or features, is an obsolete option, is incompatible with functions or features of other parts of the software or of certain web browsers or devices or is incompatible with the new versions of the programming language and/or some of the resources used, such as libraries, graphic resources, or any others.
In such case, it will notify the User of the date on which that functionality or feature will cease to be operational.

4.11. Components

This software includes a number of components for its correct operation. Each of which is subject to its own licenses for use and copyright.

Gespet is not responsible for the use that the User makes of any of the components included in this software package.

Each of the components included in this software package is the property of its respective trademark and registration holders. Copies of each of the licenses for the components included in this software package are included for your reference.

4.12. Web browsers

The software is optimized for use in all major web browsers. Gespet informs the User of the supported and recommended browsers.

Every time the User accesses using an unsupported browser, Gespet will inform him and offer him information and alternatives of supported browsers. Gespet will not prevent the User from accessing if they decide to continue using an unsupported browser, but cannot guarantee correct operation or offer technical support.

4.13. Compatibility between the softwares

Gespet offers different softwares aimed at specific areas of the pet business. Gespet guarantees that all software is compatible with each other, and the software has been designed so that the software behaves as modules or "blocks", in such a way that if you buy, for example, 3 softwares:

• You will not need to access each of them independently, access is common
• You will be able to share information between them (for example, you will be able to view a client added in the hotel software, from the grooming software). You can see the operation and information sharing in the demo version.

The configuration of the business data will be common: business name, billing data and configuration of printed documents.

The configuration of the products and services is independent. The services/products corresponding to that activity will be configured in each software.

The products and services must be configured or added in the corresponding software:

• Hotel services in the Hotel software > configuration > services
• Nursery Services in the Nursery software > configuration > services
• Grooming services in the Grooming software > configuration > services
• Training services in the Training software > configuration > services
• The Products in the Shop software (or sale of products) > new > product

Each software is specific to a business area and allows the management of that area, for that reason, in the Hotel, Nursery, Training and Grooming apps the User:

• You can configure the services you offer (training, grooming, hotel and nursery) and also complementary services to these (for example, home delivery, extra for a treatment, supplement for a superior room/kennel , ...)
• You will not be able to sell these services independently (without being associated with a service). For example, sell only home delivery.
• You will not be able to sell services of one software from another (for example a grooming service from the hotel software), or sell products
• You will not be able to add or configure products, even if you sell them together with the services (food, hygiene or health products, toys, ...)

From the PetShop software, you can:

• Set up and sell your products
• Sell or charge for Puppies, Nursery, Hotel, Grooming and Training services, if you have the corresponding software.

By default, the Hotel, Nursery, Training and Grooming apps have a limited maximum number of configurable services. If the User needs to expand the number of services, it's possible to do so upon request to Gespet, which will evaluate each case in a particular way and increase it if the User is making good use of the configuration of the services.

If the User is misusing or managing services or products corresponding to other business areas, which, as explained above, is not possible, Gespet will not increase the service limit for that account.

4.14. User assigned to your account and new Users (access control app). Password change.

The email address that you write when filling out the new client form will be the email address to which we will send the notifications/warnings. This will be the access address of the main User or Administrator and you will not be able to modify it.

For security reasons, if you want us to modify that main access address, you must request it by sending an email from that same email address. For example, if the main access address is: exampleaddress@gmail.com and you want to change it, you will have to send us an email from that email address (exampleaddress@gmail.com) and tell us what is the new address you want to change it to.<
If at the time of making the purchase, you provide us with a secondary or alternative email address, in case it is not possible to send the email from the main email address, it can be sent from the secondary address, being this the only alternative possible.

It is not possible to request it from another email address, through social networks or any other method, since, for security reasons, we need to verify your identity.

Using the Employee & security control software, the administrator can set up new Users for his account. Users will not have the status of Administrators and will not be able to modify the email address or the permissions that the Administrator has assigned to them. It will be the administrator, the only one with the capacity to make these changes.

For security reasons, we will only send your password the first time you start using the software to your primary email address. You can change your password whenever you want from the software.

If you don't remember your password, you can use the "Remember Password" option that will send a new one to your email address. We cannot change it for you or send it through social networks or any other contact method.

Content managers: To use it in a content manager, you need to have access to the code editor or use a plugin to be able to paste scripts on your site.

4.15. Online booking/appointment system

The online booking service is free. The user can insert the code on his website, social networks,... to use it. When a customer requests a booking/appointment, you will receive an email and the booking/appointment will be automatically recorded in the software, awaiting your confirmation/cancellation. Reservations/appointments are never automatically accepted/rejected.

The user must read the complete information on the use of online booking, before starting to use them.

Read information about online bookings

This service will be active while the software is active, so if the software has expired, the online booking system will no longer be operational. In some cases, to use this system it's necessary to be able to include Scripts/iFrames on the website, social network, ... If you're not sure, please check it with your webmaster.

5.1. Languages

The software is available in different languages (fully translated), as well as commercial information (features and functions). However, the rest of the information, website content, legal terms and conditions, help manuals and support are only available in Spanish and English.

Technical support will be provided in Spanish and English.

All technical support, operating questions, help with the software, business questions, as well as questions about payment methods, payment periods and information related to paypal accounts is done entirely through email or through the Center support and help from Gespet.

5.2. Contact

ONEDA Group, LLC is a company established under the laws of Wyoming with its registered office at 30 N. Gould Street, Suite N, Sheridan, WY 82801. U.S.

gespetsoftware[at]gmail.com   |   Gespet Facebook   |   @gespet_software   |   @Gespet   |   Gespet help and support center

5.3. Security Recommendations

Below we provide you with some security advice and recommendations to use cloud computing software safely and to comply with data protection policies:

• Read the Gespet manual with Security Recommendations
• Read more information about Privacy

If you require more information about this License Agreement or Privacy Policy, please contact us.