You can configure the most important regional settings for your country or area:
Select the country from the list.
Select the time zone from the list.
Check that you have correctly configured the time on your device (computer, mobile phone, tablet) because the software will use that time for appointments, schedule, appointments and reminders.
Select the language in which you want to use the software.
Set the currency for your country. You can use symbols (for example €, $, ...) or currency codes (for example EUR, USD, etc.).
Set the applicable tax name and percentage for your country. This tax will be used by default for your services and rates.
Note: In countries where multiple taxes apply, you can set up a general tax name or a combined tax name and add both taxes together. For example, for Quebec, you can configure the tax with the name TPS-TVQ, TAX or similar and set the percentage as the sum of both taxes (TPS and TVQ).
It is very important to configure the general tax rate before creating your services or rates, because new services will use the tax rate defined here.
If this option has the general tax configured as 0%
Then you create a new grooming, boarding, daycare or veterinary service. That service will also have 0% tax
If later you change the general tax rate to, for example, 7%, this change will not be applied to services or rates that were already configured
New services or rates you add afterward will use the 7% tax rate
If you have mistakenly configured your services or rates, contact us so we can help you correct it.
If until now the tax rate was, for example, 10% and now it has changed to 12%, keep reading and we will show you how to update it.
Important:
Previous records will not be modified (the appointments/bookings you already had planned, the check-in, check-out, services, sales, ...). That is, sales or invoices that you had previously generated, for example, will not be modified.
It will not affect previous sales, billing reports or statistics either.
Previous data will remain unchanged. Only new data entered from that moment onward will use the new tax rate.
How to update the tax rate in your business:
Configure the new tax rate:
Go to the
Configuration > Language and Currency, enter the new tax
rate and click Save.
Deactivate the old rates:
Go to the Configuration option > Services
Click on the services or rates you had configured
Set Inactive = Yes and click Save
Configure the new rates:
In the same Configuration option > Services
Click Add new to create the new rates. Fill in
the details and click Save.
You will see that they already include the new tax
rate
Date format: you can choose the format you prefer, such as 06/02/2026,
2026-06-02, or 02/06/2026, among others.
Time format: 24-hour clock or 12-hour format with AM/PM.
First day of the week for calendars: you can choose whether you want
the week to start on Monday, Sunday, or another day.
Weight units: kilograms, pounds, and smaller units such as grams or
ounces when applicable.
Distance units: kilometers or miles.
Temperature units: Celsius or Fahrenheit.
Currency format: you can configure the number of decimal places,
thousand and decimal separators,
whether the currency symbol (€ , $, etc.) appears before or after the amount, and
whether a space should be included between the symbol and the value.
You can configure:
The schedule for each area of your business
Non-working days
The display schedule for the Planner
If you do not want to set a specific schedule, simply select Any time.
If you select Custom schedule, you can configure your business hours as a continuous
schedule or as a split schedule, depending on how your business works.
If you have several business areas (hotel, grooming, store, etc.) and they all follow the same
hours, you can enable Use the same schedule for all business areas.
the software informs you but lets you continue
when it is outside the allowed schedule
For example, if you add or edit an appointment, booking, check-in, check-out, service or delivery outside the schedule you configured, the system can either show a warning or prevent that booking, transport delivery, hotel check-in or service from being saved.
There is no single best option for every business. Each company works in a different way, so Gespet gives you the flexibility to choose the configuration that best fits your day-to-day workflow.
We provide the tools, but you decide how you want to use them in your business.
Warning option: The warning option is ideal for businesses that need more flexibility. For example:
Pet hotels that usually do not accept check-ins or check-outs on Sundays, but make exceptions during high season.
Veterinary clinics that do not normally work outside business hours, except in specific cases such as emergencies, follow-ups or post-surgery checks.
Pet grooming salons that may accept an occasional service outside their usual schedule during busy periods.
In these cases, Gespet warns you but lets you continue.
Blocking option:
This option is best for businesses with a strict schedule that do not want to allow bookings, appointments or services outside the configured days and hours.
It helps prevent mistakes such as scheduling an appointment on a non-working day, accepting a check-in outside business hours or booking a service when the business is closed.
You can choose the option that best fits your business and change it whenever you need to.
Gespet also adds visual help. In the Planner you will see working hours highlighted, and both in the Planner and in calendars, the days you configured as non-working days will be clearly marked.
You can also configure non-working days for each business area. For example:
You can mark August 1 as a non-working day for your grooming salon because you will not provide grooming services that day.
However, you may still provide veterinary services or allow check-ins and check-outs at your pet hotel.
This way, each area can have its own configuration based on how it actually operates.
If non-working days are shared by all areas, you do not need to configure them one by one. You can configure them in just one area and copy them to the rest easily.
Examples of non-working days:
The configuration is very advanced: you can define exact dates, dates that repeat every year or date ranges. For example:
December 25, every year.
August 15, every year.
September 1 to 15 for vacation.
A specific day for facility maintenance.
You can also decide whether a non-working day applies to every area of your business or only to specific areas. For example, you could close grooming for one day while keeping the hotel active, or block store deliveries on a specific date while continuing to provide other services.
What happens with pet hotel stays?
In pet hotels, stays can be long. That means the check-in day, the check-out day or an intermediate day during the stay may be a non-working day or a public holiday.
For example:
A stay runs from July 1 to July 30.
You configured July 7 as a non-working day.
In this case, Gespet will show a warning indicating that the stay includes a day you defined as non-working.
To save time, simply select the country and Gespet will automatically add the fixed public holidays for that country.
when creating appointments, services, deliveries and bookings
in the Planner and calendars
for business hours, holidays and closed days
especially for online bookings
because the system follows your rules
for the team, because they can rely on the schedule
This option lets you configure whether completed stays (hotel and daycare), services (grooming, training, veterinary services, etc.) and other finished activities should appear in the Planner, as well as the display style you want for the mobile version.
In this option, you can configure your business details and contact information that will appear on documents, invoices, and messages you send.
In the Data section, you can configure the details of your
business, and in the
Invoice data section, the information that will appear
exclusively on invoices.
Logo. You can upload 2 different logos: a main one that will
appear in the online booking request system, in the emails you send, etc.,
and a different logo for printed documents. (for example, you may use a
black-and-white logo to save ink).
Supported image formats for the logo are: jpeg, jpg, gif, and png
The maximum allowed image size is: 1024 x 1024 pixels (width x height)
The maximum file size is 1 MB
If the software does not allow you to upload an image, you can use any image converter to meet these requirements and then upload it successfully.
Footer for printed documents. You can include text that will
appear on invoices, on appointment/booking summary documents,
check-in/service, check-out, etc. This is useful for adding legal
information, additional details, etc.
To maintain the correct document layout, it is not possible to include more
than
1,000 characters in the footer.
If you need to add a large amount of information, for example in the
invoice footer
you hand to the client, and want to include extensive return policies or
legal/privacy information, you can:
Create a specific document with that information:
Go to Tools > Documents and contracts
Create the documents you need, for example “Return Policy” or “Privacy Policy”
Select the type Sale
When making a sale, these documents will appear so you can send or print them and deliver them to the client along with the invoice
Optionally, in the Invoice footer field you can
reference
these documents. For example: “See all details in the attached
document
‘Return Policy’.”
Text on tax-exempt invoices. If in your country/business
activity there are situations where invoices are exempt from taxes, you can
add an additional text that will only appear on tax-exempt invoices.
Logo. You can upload 2 different logos: a main one that will
appear in the online booking request system, in the emails you send, etc.,
and a different logo for printed documents. (for example, you may use
another one just for documents).
Supported image formats for the logo are: jpeg, jpg, gif, and png
The maximum allowed image size is: 1024 x 1024 pixels (width x height)
The maximum file size is 1 MB
If the software does not allow you to upload an image, you can use any image converter to meet these requirements and then upload it successfully.
Email footer: from the software you can send emails to
confirm/cancel
an appointment/booking, an online booking, send a ticket/invoice, etc. In
this section,
you can set up a text that will appear in those emails. For example,
you can include your business details or other useful information.
Limit: The maximum is 65,535 characters.
You can manage your employees with all the necessary contact and work information.
You can deactivate employees who are no longer active. This way, they won't appear in the employee selectors when assigning a service, session, etc., but since they're not deleted, you'll retain the historical data with their information.
When you click on an employee in the list, all the information appears:
At the top there are 2 buttons:
Quick actions or "shortcuts": add a new animal for that client, make an appointment, print the information, ...
show or hide the right-side menu to expand the workspace
Using the quick access buttons, you can send an email, make a call or open WhatsApp to contact the employee. Click the corresponding icon (envelope, phone or WhatsApp).
You can add more phone numbers and email addresses for an employee. By clicking the "more information" icon, new fields appear so you can record those details.
When you enter the address and click Save, a Google Maps map with that address will appear. You can zoom using the map controls.
In the Working information section, you can write down the information related to the employee's training, salary or payment conditions, payment details, and other work information.
If your grooming salon or training center pays employees a percentage of the services they perform, for example 30%, you can record that percentage here so you do not need to remember it manually.
To see the services performed by an employee in your pet training center or pet grooming salon, open the Services and billing by employee report. Select a date range to view the number of services and their total amount. This makes it easy to calculate the amount owed for those services.
You can also see the average time spent on those services and the last service performed by that employee.
If you also have the Users Software, you can create more users, each user accesses an independent account and you can control:
You can specify the days and hours in which a user can access
You can indicate the visible options for a user
See when the users log-in and log-out session
You can control the access of your employees to improve the security of your business.
If you want to add, edit or delete breeds, you can do it from this option. Then, when you add a new animal, you only need to search for the breed in the advanced selector instead of typing it every time.
For mixed-breed dogs or animals without a specific breed, we have created the "Common" breed. If you prefer to create another breed, you can do it from this option.
You can configure the next invoice number to be issued, and the software assigns that number to the following ones, this way the invoices are correctly numbered.
For example, if you start using the software now and this year you have already generated 25 invoices, if you want the next one to be number 26 (to be correlated), then write 26.
This numbering does not reset at the end of the month or the year. It will always continue with the numbering of the last invoice.
You can configure whether invoice and credit note numbers should include a prefix. You can choose whether the invoice number should:
Have no prefix. For example, the invoice number will be 000042.
Use the prefix you choose. For example, with the prefix INV, the invoice number will be INV.000042.
* The maximum prefix size is 10 characters
Automatically include the Year.Month prefix: In April 2021, the next number could be 2021.04.000042.
As you can see, on the right side of the screen, there is a preview, which allows you to see how the next invoice number and credit note number will look, depending on the configuration you choose.
You can configure different numbering sequences for the different types of invoices:
Invoice
This number will be used to issue full invoices.
Credit Note
This number will be used to issue a Credit Note (Corrective Invoice).
If you don’t configure one, the number you have set for Invoice will be used.
Simplified Invoice
This number will be used to issue Simplified Invoices.
If you don’t configure one, the number you have set for Invoice (full) will be used.
Credit Note for a Simplified Invoice
A credit note for a simplified invoice (or simplified credit note) is automatically generated whenever you choose to create a corrective invoice from a simplified invoice.
This number will be used to issue credit notes for simplified invoices (or simplified credit notes).
If you don’t configure one, the following will apply:
The number you have set in Credit Note, if configured.
If not, the number you have set in Invoice will be used.
This section includes important information/actions. If your business has multiple users, we recommend that you restrict access.
From this option, you can perform a complete export of the data in .xls (Excel) format. If you decide to stop using the software and want to export the information stored in your account, you can do it yourself using this option.
To proceed, simply click the Export button. An .xls file will be saved in the download folder configured in your web browser.
If your business has multiple users, we recommend using the security and access control module to restrict this option to unauthorized personnel. Otherwise, they could extract all the information from the system.
For performance and security reasons, a full data export can only be performed once a day. After 24 hours from the last download, if necessary, you can request a new complete export.
As you
know, it is not possible to delete records partially (for example, deleting all invoices).
However, most users use their accounts with fictional data for a while to test and
familiarize themselves with the system.
After the testing period, when they start
working with real data, they need to delete the fictional data to proceed with the
configuration of the real data, client and animal registration, invoice generation, etc.
This option is specifically designed for that. It allows you to wipe your account
completely (all data and configurations will be deleted, and your account will be restored
to the default settings).
The deletion is final, meaning that the data will be
completely erased and cannot be recovered.
To prevent accidental deletion, the system
will inform you of the total and permanent deletion process, and will require several
confirmations.
After these confirmations, the total data wipe will be executed, and
you will receive an informational email at the primary email address (this is the access
address of the administrator user).
If you have doubts, do not proceed. Contact
us first, and we will be happy to help you with any questions you may have.
Remember
that the process is irreversible. If the data is deleted, it cannot be recovered later.
This option will be available exclusively to the Administrator user, so if your
business has multiple users configured, only you, as the Administrator, will see this
option. The rest of the users, who access using their own login credentials (username and
password), will not be able to execute it.
We remind you again that if your business has multiple users, you should use the security and access control module to create individual user accounts, so that each person has their own login credentials.
Keep in mind that if everyone uses the Administrator's login credentials, they will all have administrator permissions, and therefore, anyone could execute this action and completely delete the data. The data will not be recoverable afterward.
If you have multiple users and need to limit their access, the security and access control module is available. Each user will have their own login credentials, and you will be able to control:
The days and times users can access the software.
The options they can use or view.
A log of all access attempts (time, IP address, operating system used).
You will control your employees' access for greater business security. See more information:
More informationIf you want to add it to your account, it's very simple:
You can request it from us, and we will add it to your current subscription.
Or if you prefer to do it yourself, you just need to:
Log in to your account (using your username and password).
On the first screen that appears, click to purchase the security and access control module for users.
Fill in the payment details, and it will be activated immediately on your account.
You can modify the passwords to access the software. You just have to type the current password and the new one.
Additionally, for security reasons:
You will have to type the new password twice. In this way, we avoid typing errors.
The software will show if that password has a low, medium or high security level. To make this easier to identify, the level is shown with red, orange or green colors.
New password: Type the new password you want to use
Old password: If you have used the "Remember password" option, write the password you received by email
Must be at least 10 characters
Must contain at least one UPPERCASE and one LOWERCASE character
Must include at least one number
Must include at least one symbol
For your security and the security of your data, it is very important that you have good habits with the passwords of the different accounts/services that you use:
Change passwords frequently
Never use the same password on multiple sites or services
Do not share passwords with others or write them down, especially near the device
Change default passwords for devices and online services.
We have collected security recommendations and created a short help guide with useful tips. We recommend reading it.
Security recommendations Security recommendationsFrom time to time, the password will expire. That is, you will have to
change it to a new password.
If the software displays the message that
the password has expired, you just have to change it to a new password and
you will be able to continue working normally.
We know that this can be
annoying, but our goal is to keep you and your data safe.
Information about the storage capacity used by external files (when you include a scanned document or a photo of a customer, animal, ...) in the software.
You can also view the number of emails sent and the number of emails still available to send.
This amount is limited monthly to encourage responsible email sending and prevent mass mailing or spam. On the 1st day of each month, this counter returns to 0.
You will receive a notice when you are close to the available email credit limit. You can buy extra credit to send more emails. To do so, access the software and click the icon to buy additional email credit.
Email consumption: Every time you send an email from the software (online booking confirmation or cancellation, booking confirmation, invoice, ticket, automatic reminder, etc.), 1 unit is added to the emails consumed.
If you also want to send a copy to your own email address by checking "send a copy", another email will be sent to that address and another unit will be added to the emails consumed.
As you know, commercial communications must have been requested or expressly
accepted by the recipient, unless there is a previous commercial relationship or
the data comes from publicly available sources.
Any other use, including massive and systematic email sending, may be considered
spam and may be subject to penalties.
Before sending emails to users or
customers, make sure you have their consent and use email responsibly.
Sending an appointment reminder, invoice, ticket or service-related message is not
the same as sending newsletters or advertising emails. Even if a user has agreed
to receive advertising emails, avoid sending too many messages or irrelevant
information.
When you send an email from the software, Gespet checks the GDPR section of the customer record to verify whether that customer has accepted communications or notices. If consent has not been expressly accepted, the software will show a warning.
More information about data protection and GDPR:
Click hereYou can configure the payment methods accepted in your business. This way, when a sale is made, you can select the payment method. By default, you will find:
Card payment
Cash (money)
Mixed payment: choose at least 2 payment methods, for example, part by card and the rest in cash.
You can also configure as many payment methods as you need: check, discount coupon, PayPal, Multibanco, Bizum, etc.
Show overdue items: Lets you choose whether the software should show overdue bookings, appointments, services, check-ins and check-outs.
The system is free and available for Pet Hotel, Pet Daycare, Training, Veterinary, and Pet Grooming software.
You can use it in different ways:
Link or URL: Share it with your customers, as if you were sharing your website or phone number with them.
QR Code: You can share it with your customers, as if you were sharing your website or phone number with them. You can send it by email, print it, and place it in your business, ... your customers will love it.
You can include it in your social media, for example, on your Instagram profile.
You can also include it on your website or blog.
You can choose the languages you want and the format that best suits your needs.
1. Just copy the code you want and share it with your customers or include it on your website/blog/social media.
2. Your customers can request appointments, and you decide whether to accept or reject them.
3. You receive an email with all the information
4. The request is automatically recorded in the software
5. Easily, from that same screen, you can:
Check the occupancy
See if the customer has unpaid bills
Call the customer by phone
Contact the customer by WhatsApp
Send the confirmation email
Or send the rejection email
The system uses responsive design, meaning the form adjusts to the size of the device (computer, mobile, or cell phone, ...) so that it always displays correctly.
How to Set Up and Use Online Bookings on Instagram, WordPress, and More:
If you’d like, Gespet will send reminders to your customers automatically, so you don’t have
to do it yourself.
Some tasks are repetitive and eat up a lot of your time. To help
you out, you can schedule them, and Gespet will take care of them for you.
For instance, if you want a reminder for upcoming appointments to be sent 3 days before and 1 day before your customers’ appointments, all you need to do is schedule it, and when the time comes, Gespet will send it.
With this option, you can easily configure the look and feel, as well as the content of those automatic reminders.
If you have the Communication and Marketing module, in addition to the automatic reminders
that you schedule and that get sent automatically when the time arrives, you can also send
them reminders whenever you want. You can set them up under Marketing > Settings >
Reminders
GES-PET TIPS AND TRICKS
Sending reminders to your customers is a must-do strategy to ensure they don’t forget their appointments, which in turn optimizes your schedule and boosts your business efficiency.
Imagine the peace of mind your customers will feel when they receive a friendly and professional message reminding them of their next appointment, all with a design that reflects your brand’s identity.
Using templates for these reminders not only ensures consistency in your communication but also strengthens your company’s image as organized and thoughtful.
Each reminder becomes an opportunity to connect, showing that you value their time and are committed to providing the best experience.
Moreover, by automating this process, you save time and reduce the risk of errors, allowing you to focus on what truly matters: building long-lasting relationships with your customers and delivering exceptional service.
Don’t let your customers forget their appointments; make them feel valued and well taken care of with personalized and effective reminders!
If you'd like any default text, additional information, etc., to appear, you can include it in the Template section (1). Once you hit Save, this change will be applied, and you’ll see it in the PREVIEW section.
There are different tabs to view the settings for the various reminders: Grooming, Training,...
Note: The character limit is 500. If you write more than 500 characters, when you click the button, the Template field will turn red to alert you.
Under the Settings > Business Data option, you can configure:
The logo (2)
The business name (3)
And the information that will appear at the bottom of the email. (4)
If you make a change and click the button , when you return to this screen, you’ll see the preview updated with the changes you just made.
Important: Any changes you make to the logo, business name, email footer, and template will apply to the next reminders you schedule, meaning it won’t affect those that are already scheduled.
Additional options are unlocked to improve and simplify communication. You can set up templates for your automatic reminders.
For example, imagine you want to include appointment/reservation details, an informational message about your cancellation policy, your business address with a link to Google Maps, your contact phone number, ...
You can set this up under the Settings > Automatic Reminders option and save
yourself a ton of time, as you won’t have to write this out each time you send a reminder
to a customer.
Some of your customers might speak different languages, and businesses often have customers from all corners of the world, so communication needs to be set up in multiple languages.
We've got it all covered, which is why our templates are multi-language. You can configure a different one for each language you wish.
No need to remember each customer’s preferred language—just select it in their profile. That way, you can send them the template in their language without a hitch.
In the option Settings > Automatic Reminders, select the
type you want to edit, and a list of templates will appear. There's a
search function and a language selector.
You can filter by language to see, for example, only the templates in Spanish.
There are different templates for each area of your business. Just choose the one you want to edit.
You can set up the text however you like, and for emails, you can also configure the subject.
We've included an editor that will help you make your messages look
more attractive. You can even add emojis or icons using the Insert
> Emojis option, and add links (for example, to your
website, social media, etc.) using the Insert > Link
option.
On the right, you'll see a preview, and it will update as you make changes, so you can keep track of how it's turning out.
If you'd like, you can replace the customer's name, their pets, the date/time, etc. Just set it up where you want it to appear, and when the message is sent, it will be replaced with the customer’s details automatically.
For example, if you want to include the pet names or appointment time in a message, you don’t have to type them manually each time.
It's a breeze! If you use the placeholder text RESERVATION
> PETS > NAME, when you send the message, the
software will replace it with the pet names for that
appointment.
Just position it where you want this text to appear.
Click on the TEMPLATE TEXT icon.
Select the template you want to include, such as Reservation
or Appointment > Pets > Name, and click
We’ve included Gespet AI, your very own AI assistant, to save you tons of time.
Setting up eye-catching emails is great for improving understanding, building trust, and fostering customer loyalty, but it can be tricky. That’s why we want to lend you a helping hand.
Select the style you prefer or one that suits your business, and GespetAI will write it for you.
You can use it as is, or tweak it to your liking. Remove a section or add more content—whatever you like.
When you're done, just click
On the right, you can preview what the email or WhatsApp message will look like. But if you want to send a test email/WhatsApp to do a specific check, just click on the button
If you want the software to warn you when you're about to schedule an automatic reminder for a customer who hasn't agreed to receive notifications from you, just check the Privacy box.
The acceptance of terms and the information related to
the customer’s Data Protection/Privacy is available in their
profile, under the Privacy option: View > Customers > Select
the customer > Right Menu > Privacy).
You can configure de hotel services and prices. You can create different prices and services: high / low tourist season, special offers for multiple animals, offers for weekend, long stays etc.
IMPORTANT: Before setting all your rates or prices, make sure that you have configured the tax correctly in the Settings > Language/currency/tax option, because they will all have the same tax that you have configured in this option.
For example:
If in this option you have configured the general tax as 0%
After you configure a new hotel service, .. that service will also have the tax at 0%
If in the future you modify the general tax and change it, for example, to 7%, this will not be changed in the services or rates that you already had configured.
In the new services or rates that you add, if the 7% tax will appear
The CODE is not automatic or corrective, it is a free code, that is, you can use the code or reference that you want, (like a barcode but for your services). You can simply be a number (1, 2,3, ...) or a special code by categories, what you consider best, for example:
H01 Single room
H02 VIP Room
T01 Trasport
E01 Extra: camera service in the room
A01: Special food supplement
The PRICES:
If you type the base price (or price without tax), it automatically calculates the sale price (or final price including taxes) based on the percentage configured tax.
If you type the sale price (or final price including taxes), it automatically calculates the base price (or price without taxes) based on the tax percentage configured.
The % TAX is the same as you have configured in the Configuration > Language/Currency
The services can be deleted, except the services "you are using". If you have booking/check-in/check-outs .. that include the service for example "Basic stay", you can not delete that service from the list, because it would also be deleted from those booking/check-in ...
In this case, this message will appear informing you of the reason why it is not possible to delete the service. Remember: You CAN modify it, but you CAN NOT delete it.
To modify a service:
Click on that service
Change the name, price, ...
Click on the Save button
If the % of taxes has changed? What I can do?How can I modify it in the software ?:
For example, the new % TAX is the 8%, to change it:
Access to the Settings > Language/Currency/Taxes option
Write the new VAT, for example 8%
Access to the Settings > Hotel services option
In the services that you had configured before and that you have already billed, you cannot change the %VAT.
You can change the name, or de price but cannot change the %VAT, because this would affect the invoices and the reports.
If you are no longer going to use them, you can mark them as Inactive.
If it's marked as "inactive", will not be available when making a new booking or check-in, for example, but since it hasn't been removed, you'll keep all your previous sales history and reports.
Add the services, now the %TAX for this services is 8%.
Configure the rooms of your hotel. If you do not want a room to appear, you can deactivate it, in this way the program will not show it when you make a booking or an check-in.
You can assign them a color to identify them quickly and configure the names you want for the rooms.
In each room you can host one or several animals of the same customer in a stay (for example 5 dogs of John). That is, in a range of dates, you can not select a room to make an check-in for the 3 dogs of John and 1 dog of Mary.
When a room is occupied or is not available because you have disabled it, you can not select it to make a new booking/check-in.
By default the system is not designed to do this because by default, each animal is assigned to a room for the entire stay, in the same way as "human" hotels, but if you want to fill gaps in the planning, that is, you need to do a booking/check-inbut there is no room that is available and you want to move the animal between rooms, we recommend that you read:
If you overbook , that is, you admit a greater number of booking of the available space, to guarantee the occupation, we recommend that you check this link:
If the rooms are not listed alphabetically because you have used numbers, you can fix it like this:
For example, they appear ordered like this:
1
10.A
10.B
11
12
2
The way to solve it is by placing a "0" in front of it, this way they will appear correctly numbered:
01
02
...
10.A
10.B
11
12
...
20
Indicates the time from which increases in a day the stay. It works similarly to hotels, which set a hour, for example 12 AM as maximum checkout hour. After this, the app increases a day on the invoice.
Billing by nights or by daysTAGS:
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