Pet business hours, holidays, non-working days and scheduling: more control for your pet business

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We want to introduce a set of features that we are sure will make a real difference in the way pet businesses work every day.

Your agenda, your opening hours and your closed days, now much more connected

In a pet business, one thing happens almost every day: a booking someone tries to add outside business hours, an appointment that falls on a holiday, a delivery scheduled on a closed day or a pet hotel check-out that should have been reviewed before being confirmed.

Until now, many of these situations depended on the memory of the team, on manually checking the calendar or on fixing a mistake after it had already happened.

With the new Business Hours, Non-Working Days and Planner settings, Gespet takes another step forward to help you work with an agenda that is much smarter, clearer and better aligned with how your pet business really operates.

The goal is simple: fewer mistakes, fewer manual checks and more peace of mind for your team.

It all starts with a clearer new configuration

Gespet now gives you a unified configuration to manage:

This lets your pet hotel, dog daycare, grooming salon, veterinary clinic, training center, pet shop or breeding business work with rules that are much more consistent.

And the best part is that it does not stay only in the settings screen: Gespet uses that information in the planner, in daily work screens, in date selectors and also in Online Bookings.

Business hours: continuous, split-shift, flexible or strict

Every business works differently. Some grooming salons open from 9:00 to 14:00 and from 16:00 to 20:00. Some pet hotels accept check-ins only in the morning and check-outs in the afternoon. Veterinary clinics often have very specific appointment hours, and dog training centers may work only on certain days.

That is why you can now configure business hours much more precisely:

• Configure them by business area, because your veterinary clinic may have different hours from your grooming salon.

• Enable or disable specific days of the week.

• Set continuous opening hours, for example from 09:00 to 18:00.

• Set split-shift hours, for example from 08:00 to 14:00 and from 16:00 to 20:00.

• Use the same schedule for all business areas or configure each one separately for each app.

And what happens if you try to add, for example, an appointment or booking outside the schedule for that business area?
You decide whether you want to:

This difference is very important. Some businesses need flexibility, while others prefer a strict rule to avoid any mistake. In Gespet, you choose how you want to work.

Non-working days: holidays, closures and exceptions under control

You can also configure non-working days for each business area. For example:

• You can set August 1 as a non-working day for your grooming salon because you will not provide grooming services that day.

• But perhaps you will still provide veterinary services or allow check-ins and check-outs at your pet hotel.

This way, each area can have its own configuration according to how it really works.

And if non-working days are shared by all business areas, you do not need to configure them one by one. You can set them in just one area and copy them to the rest easily.

Examples of non-working days:

The configuration is advanced enough to let you define exact dates, dates that repeat every year or date ranges. For example:

• December 25, every year.

• August 15, every year.

• From September 1 to September 15 for vacation.

• A specific day for facility maintenance.

You can also decide whether that non-working day applies to all areas of your business or only to some of them. For example, you could close grooming for one day but keep the pet hotel active, or block pet shop deliveries on a specific date while still providing other services.

What happens with pet hotel stays?

In pet hotels and dog boarding businesses, stays can be long. That means the check-in day, the check-out day or an intermediate day during the stay may be a non-working day or holiday.

For example:

• A stay runs from July 1 to July 30.

• You have set July 7 as a non-working day.

In this case, Gespet will show you a warning indicating that the stay includes a day you have defined as non-working.

Includes Gespet Time Saver Pro

So you do not waste valuable time, you only need to select the country and the fixed public holidays for that country will be configured automatically.

Better planner visualization

In addition to configuring the time range you want to see on screen, for example from 09:00 to 21:00, you will now also see your real working hours.

For example, if your working hours are from 09:00 to 14:00 and from 16:30 to 20:00, those business hours will be highlighted in a different color.

The same applies to non-working days, which will appear marked in the planner so you can see them before moving an appointment, changing a booking or planning a delivery.

Warnings and blocks also in operational screens

This improvement is not limited to the calendar. It also affects the screens you use every day.

For example:

• In pet hotel and dog daycare bookings, check-ins and check-outs.

• In grooming and dog training appointments and services.

• In veterinary appointments, services and consultations.

• In sales deliveries and pet shop order receptions.

• In puppy deliveries for breeders.

• And in the transport planner and delivery date changes.

If you select a non-working date or a time outside the configured schedule, you will see a warning or the action will be blocked, depending on the settings you have chosen.

This reduces very common mistakes: an appointment on a closed day, a pet hotel check-out outside business hours, a pet shop delivery on a holiday or a puppy delivery on a date when the business is not working.

This upgrade is also included in online bookings and appointments

We have also applied this improvement to your online booking and appointment page. Until now, as you already know, you could configure the schedule by business area to define which days and times your clients could select when requesting services, appointments, check-ins or check-outs. For example:

• For pet hotel check-ins, clients can select Monday to Friday, from 12:30 to 17:00.

• For check-outs, clients can select Monday to Sunday, from 12:00 to 14:30 and from 16:00 to 18:00.

• For grooming appointments, clients can choose whether they prefer a morning or afternoon slot without selecting an exact time.

• For veterinary services, clients can select any time if the service is available 24/7.

Now you can also configure whether you want to block non-working days so your clients cannot request a booking, appointment, check-in or check-out on those dates.

Every pet business is unique, and Gespet gives you the flexibility you need

You know your business better than anyone, and that is why you need flexibility to manage it properly.

Gespet is used in 59 countries by professional users working exclusively in the pet sector.
The feedback we receive from Gespet team members, professionals located all around the world, gives us an impressive understanding of pet businesses at a global level. Better knowledge, better processes and better solutions, adapted to the real needs of professionals.

Some sectors, such as the pet industry, used to be overlooked and were often seen as if they did not need professional business solutions, simply because many people think they are easy to manage.

For us, because we know it from the inside, this is a business that involves dedication, effort and serious management. It needs advanced, high-quality solutions that are fully specialized in your sector.

A simple calendar is not enough. Providing quality service to clients and also to pets is a double responsibility that requires careful management and highly optimized processes to make the most of your valuable time.

Thanks to everyone who sends us suggestions and comments every day, these new features are now available. They are not just about "coloring parts of the day in the calendar" or "showing a warning". They are about professional team management, ultra-precise organization, fewer mistakes and the time savings that a professional like you needs:

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If you have any questions, you want to propose that we write a help guide or a post on a topic or you just want to chat with us, don't hesitate. We are delighted to talk with you and get your opinion.