You can configure the different services and prices: for diferent types of education services, or prices for size, special offers for multiple animals, cuourses, pack of multiple sessions, ...
IMPORTANT: Before configuration all your servicesa and courses, make sure that you have configured the tax correctly in the Configuration > Language/currency/tax option, because they will all have the same tax that you have configured in this option.
If in this option you have the general tax configured as 0%
After you configure a new training / education service, .. that service will also have the 0% tax.
The new services or rates that you add, will have the 7% tax
If you type the base price (or price without tax), it automatically calculates the sale price (or final price including taxes) based on the percentage configured tax.
If you type the sale price (or final price including taxes), it automatically calculates the base price (or price without taxes) based on the tax percentage configured.
The code is not automatic or corrective, it is a free code, that is, you can use the code or reference that you want, (like a barcode but for your services).
You can simply be a number (1, 2,3, ...) or a special code by categories, what you consider best, for example:
C01 Course Advanced education
S01 Canine behavior correction session
T01 Transport: Home delivery
You can modify a service (for example to change the name or price) and you can delete the services you are not using.
You can also configure courses. If you check the Course option: Yes, when saving a new option will appear to configure the sessions that make up that course.
Later, when you sell this course, you can quickly schedule those classes/sessions that compose it and take evaluations.
If you click on the CONFIGURE COURSE button, you can add the different classes and even assign a employee or trainer "by default"
To order them, you just have to drag and drop them in the desired position. Clicking the Delete icon removes that class/session.
All services can be deleted , except the services you are using. If you have appointments/services/sales .. that include the service for example "Course Advanced education", you can not delete that service from the list, because it would also be deleted from those booking/check-in ...
In this case, this message will appear informing you of the reason why it is not possible to delete the service. Remember: You CAN modify it, but you CAN NOT delete it.
How to configure your services efficiently?:Clic here Clic here
How to configure your pet training courses?:Clic here Clic here
You can see the appearance of the automatic reminders that will be sent from the software to remind the customer of an upcoming appointment at your pet school.
If you want some default text to appear, additional information, etc. You can include it in the Template section (1). When you click on Save, this change will be applied and you will see it in the PREVIEW section.
note: The character limit is 500. If you type more than 500 characters, when you click Save, the Template field will be marked in red to alert you.
In the option Configuration > Company details, you can configure:
The logo (2)
The business name (3)
And the emails footer information. (4)
If you make a change and click on Save, when you return to this screen, you will see that the Preview has changed and now it shows the changes you just made.
Important: The changes you make to the logo, company name, email footer and template will be applied to the next reminders you schedule, that is, they will NOT affect the ones you already had scheduled.
If the appointment has reminders scheduled and you change the date or time, the reminders are not deleted; A notice appears at the top of the screen: "The appointment has pending reminders to send." So you can keep the reminders or delete them and create new reminders.
If you want, you can delete that reminder and schedule a new one.
If you want to see a warning when you are going to put an automatic reminder for a customer, if that customer has not agreed to receive notifications or communications from you (RGPD), you just have to check the box "show warning if the customer does not agree to receive notifications".
To view or modify this, you just have to click on "View details" or access its file, in the Privacy option (View > Customers > Select the customer > Their file opens> Right menu > Privacy).
A customer visits your website, fill in the online booking form and:
You receive a email notification
The booking is recorded in your app. Our system will give to the customer the reservation number.
You’ll see the new online booking through View > Online booking menu option.
All these online bookings are recorded in your app but not yet confirmed. You have to review the information, check availability and then confirm the online booking into a real reservation. The app will allow you to send an email to the customer with the confirmation message.
This way our system allows you to not automatically reject a reservation in your hotel just because there isn't enough space. Let's see an example.
Any online booking will be automatically rejected, simply because you do not have availability for that date. Imagine that a reservation is automatically rejected from 1 to 30 September, simply because on day 1, the room is occupied.
You decide if you cancel it or manage the space of your residence to be able to accommodate that animal.
Edit what you need and confirm the booking to the customer by email automatically, just clicking a button. Simple and easy.
If you have online reservations pending confirmation, a yellow indicator will appear on the home screen (or magic desk):
In the top menu, a small yellow indicator will also appear:
It is a powerful system because it can be included in any part of the management process of your business That is, if you want to ask for more information to the client before confirming the booking, you can do it.
If after confirming it, you usually send the client more information about the conditions of stay, information to make a booking payment (or a Paypal payment button, for example), or anything else, you can do it. Proceed as you consider and interact with the client as much as you need.
If the customer has an invoice pending payment, an alert box with the information will be displayed. Thus, before making a booking, you will know if the customer has pending payments.
By clicking on the next button, you can read more information about:
How to use online bookings on my website?
How to use online bookings on Facebook, WordPress, Instagram, etc.?
How to configure online bookings?
In this option you can configure the planning parameters:
You can configure the planning to match your opening hours business, indicating the start and end time.
Appointments and services appear in the planning. When you finish the service, that service would no longer appear in the planning, but if you want it to continue showing, you can configure it in this option and it will appear in gray color.
You can configure the most important aspects of your country/region:
Select the country from the list
Select the time zone from the list
Select the language in which the software will be displayed
Set the currency of your country: you can use symbols (for example €, $, ...) or the currency abbreviation (for example EUR, USD,. ..)
Set the applicable tax and percentage in your country to all your services: for example, for Spain (Except Canary Islands) IVA 21%.
It's very important that you first configure the general tax and then configure your services or rates, since they will all have the same tax that you have configured in this option.
If in this option you have the general tax configured as 0 %
Later, you configure a new hairdressing service, hotel, ... that service will also have the tax at 0 %
If in the future, you modify the general tax and change it for example by 7%, this will not be changed in the services or rates that you already had configured
The new services you add have a 7% tax
If you have mistakenly configured your services or rates, contact us so that we can help you modify it.
Here you can configure the data of your company and thus you will not have to insert the data every time a document or an invoice is generated; the software will automatically fill them in for you.
Enter the name of your company, the identification number, and the location and contact information.
You can include two different logos:
The principal logo shown in the software
The print logo will appear in the printed documents *
* Note: you will reduce ink consumption when printing your invoices if you use a black and white logo for invoices.
You can also include a footnote text for your invoices, in case you want to include some legal or informative text for your customers. And finally, you can select if you want to include company data in printed documents and invoices without taxes.
You can manage your employees, with all necessary contact info and working info.
When you click on an employee in the list, all the information appears:
At the top there are 2 buttons:
The first includes quick actions or "shortcuts": add a new animal for that client, make an appointment, print the information, ...
Using the quick access buttons, it is possible: send an email, call or open whatsapp to talk to him/her; click on the corresponding icon (envelope, phone, Whatsapp ...)
You can write down more phones and more emails for a customer. By clicking on the "more information" icon, new fields appear to record these data.
When you write the address and click on the Save button, the GoogleMaps map that shows the address will appear. You can zoom using the map buttons.
EMPLOYEE ACCESS CONTROL
If you also have the Users App, you can create more users, each user accesses an independent account and you can control:
You can specify the days and hours in which a user can access
You can indicate the visible options for a user
See when the users log-in and log-out session
You can control the access of your employees to improve the security of your business.
If you want to add, edit or delete races you can do it from this option. Then it is very comfortable, because when you add a new animal, just look for the race in the advanced selector, you do not have to write it every time.
For dogs "without breed" (mestizo or half-blood), we have created the "comun" race but if you prefer to create another, you can do it from this option.
NEW FEATURE! Now you can indicate the species. This option is very interesting, especially if your hotel hosts different types of animals: dogs, cats, horses, reptiles, ...
It configures the following invoice number, and the software automatically numbers the following invoices correlatively (1,2,3....15,16,...), so all the invoices are correctly numbered.
For example, if you start using the software now and this year you have already generated 25 invoices, if you want the next one to be number 26 (to be correlated), write 26.
You can choose if you want the invoice number:
Do not have prefix. For example, the invoice number will be 000042
Have the prefix that you want: For example the prefix INV . In this case, the invoice number will be INV.000042
* The maximum prefix size is 10 characters
Have the prefix Year.Month: In April (month 4) of 2021, the prefix will be 2021.04.000042
As you can see, on the right side of the screen, there is a previewer, which allows you to see how the next invoice number will look, depending on the configuration you choose.
From this option you can to export the data of:
If it has been sold (Yes/No)
If it is active (Yes/No)
The breeder name
The tattoo number
The Book of origins
Death puppies: Females
Death puppies: Males
The Birth Country
To export, just click on the Export button and an .xls file will be saved in the download folder that you have configured in your web browser
If several users work in your business, we recommend you to block access to this option to the unauthorized person, since otherwise, they could eliminate all invoices from the system.
You can do this using the Security and and access control app. In addition, with this app, you can add users so that each one can access with some independent data and in this way, you can control:
The days / hours in which users can access to the software
The options they can use / view
A record with all the accesses they have made (time, IP address, operating system used)
You will control the access of your employees for greater security of your business. Read more infoRead more info
Information about the storage capacity of external files (when you include a scanned document or a photo of a customer, animal, ...) in the software.
You can also view the number of emails sent and the number of emails still available to send.
This amount is limited monthly to contribute to the responsible sending of emails and avoid mass mailing or SPAM, so on the 1st of each month, this "counter" will be back to 0.
As you know, all commercial communications must have been previously requested or expressly consented by the recipient (the user), unless there is a prior commercial relationship or has been obtained from public sources freely accessible.
Everything else, as well as the massive and systematic sending of emails, is considered SPAM and as such, is subject to sanctions.
Before sending emails to your users and/or customers, make sure you have their acceptance and still try to send "responsible" emails.
It is not the same to send an email with a reminder of an appointment that the user and/or customer has requested, with an invoice or with information relevant to a service, to send monthly newsletters or advertising mails.
Although a user has given his consent to send advertising emails, remember not to send too many emails or not relevant information to them. Try to make a responsible or reasonable mailing.
More info about Data Protection and GPRD:Clic here Clic here
You can configure the payment methods accepted in your business. In this way, when you made a new sale/services/.. you can select if the customer has paid you with a credit-card, cash, check, ....
View Overdue: It allows you to select if you want the software to show you the booking, appointments, services, check-in and check-out "Overdue".
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