Now you can configure your legal terms faster in the online booking request form

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Today we’re bringing you an improvement many of you have asked for: configuring terms and conditions directly inside your online booking or appointment request forms.

As you know, Gespet includes a free request system that allows your clients to book appointments or reservations online quickly and easily.

You can embed this form on your website, link to it from social media, send it directly to clients, or even share a QR code so they can scan it on their phone and submit a request instantly.

You can also customise your QR code with fun icons. Clients love these small details, and they help reinforce your brand image.

Customise your QR code with fun icons. When clients scan it, they’ll see your booking request form instantly.

Your clients can submit booking requests from their phone, tablet or computer.

You receive the request and decide whether to accept or reject it. It’s recorded automatically and you can notify the client instantly.

Until now, the form only allowed you to add an external link to your legal terms, for example if they were hosted on your website or a document such as Google Drive.

Many of you told us you don’t have a website and preferred to configure them directly inside Gespet. So… done! We always try to implement suggestions from our users, because you’re a key part of the Gespet team.

You can still use an external link if you want. But now you can also write your terms directly inside Gespet without relying on external pages.

We’ve also added a text editor so you can format your content. Change font size, colours, links and more to make your text look professional and aligned with your brand.

Use an external link or the Gespet editor with GespetAI suggestions.

It also includes template-text — one of our users’ favourite features. Business information is filled in automatically, saving time, preventing mistakes and keeping everything up to date.

If you want to save time, enhance your business image and build customer loyalty, the CRM, Marketing and Communication module is your best ally.

It includes many powerful features, including GespetAI — Gespet’s artificial intelligence that helps you exactly when you need it. In this case, it can automatically suggest legal terms text for you.

You can choose between a general version or one adapted to GDPR, and instantly receive an elegant, professional proposal.

Use it as is, adapt it, or fully customise it to your needs.

Small details that make a big difference

Allowing clients to read your terms directly inside the booking form — without leaving the process — significantly improves user experience and reduces drop-offs before submission.

If you’d like to try it, simply go to Settings > Online bookings and, in Advanced settings, you’ll find this new option.

Why should clients accept terms before sending a booking request?

With Gespet it’s easy to implement and helps you in several legal and operational ways:

• 1. Legal protection. It records that the client has read and accepted your terms before requesting the service, which can protect you in disputes or misunderstandings.

• 2. Fewer misunderstandings. Accepting terms in advance reduces follow-up questions about schedules, requirements, responsibilities, data protection and more.

• 3. Professional image. It communicates organisation, transparency and trust — helping you stand out from competitors.

• 4. Time savings. Fewer clarification messages, fewer disputes and fewer manual issues to resolve.

Frequently asked questions

Is Gespet’s appointment and booking request system free?
Yes. You can use it for free and your clients can request appointments quickly and easily.

My pet business website is multilingual. Can I use it in different languages?
Yes. The system is available in multiple languages so you can choose the ones you need.

Which languages is Gespet Online Booking available in?
It’s available in Arab, Basque, Bulgarian, Catalan, Chinese, Dutch, English, Finnish, French, Galician, German, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Slovak, Spanish, Swedish, Turkish and Ukranian

Summary

• Gespet includes a free system so your clients can request appointments online easily.

• You can share it with clients or embed it on your website by simply adding a code.

• You can use it in multiple languages.

• The online booking system is available for Pet Hotels and Daycares.

• The appointment system is available for Groomers, Veterinarians and Trainers.

• You can include your legal terms inside the booking request form.

• You can add them via external link or with Gespet’s built-in editor.

• The editor lets you customise fonts, colours, lists, links, emojis and more.

• Includes text templates that automatically replace information to save time.

• With Gespet AI, you get elegant professional legal text suggestions instantly.

• Using Gespet’s booking system can increase reservations and revenue.

• Adding terms to your forms strengthens legal protection and operational clarity.

Try it free Learn more about Online Bookings

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