In confirmation messages, you can:

• Remind customers of important information (e.g. required vaccines or rules)

• Explain your cancellation policy

• Include payment instructions if needed

• Customize everything to fit your business

With the CRM, Marketing & Communication module, you can create professional templates with auto-filled data in multiple languages.

• Go to Settings > Email templates > Service emails
• Select confirmation or cancellation templates
• Customize them for different languages
• Preview exactly what customers will receive

Templates adapt automatically to your customer's language and can be edited before sending.

Without the module, you can still write messages manually.